Superdong Review: Things to Know before Booking Ferry Tickets

Planning island escapes in Vietnam starts with choosing the right ferry operator. Superdong stands as Vietnam’s pioneering fast ferry service, connecting travelers to pristine destinations like Phu Quoc, Con Dao, Nam Du, and Phu Quy since 2003. Ferry VN brings verified insights to ensure smooth, safe, and hassle-free journeys.

About Superdong

Superdong operates Vietnam’s largest fleet of fast ferries with 16 modern vessels and 2 ro-ro ferries serving seven major island destinations. Established in 2003, this Kien Giang-based operator began with a single vessel on the Rach Gia-Phu Quoc route and has grown into the country’s most trusted ferry service for international and domestic travelers.

Head Office: 187 Nguyen Trung Truc Street, Group 5, Phu Quoc Special Zone, An Giang Province

Superdong ferries feature two-deck designs equipped with state-of-the-art safety systems that operate reliably even in winds up to level 7 or rough sea conditions. Each vessel includes air-conditioned seating, restrooms, refreshment kiosks, and spacious outdoor decks perfect for capturing ocean views during journeys. Passengers consistently praise Superdong for punctuality, smooth rides, and English-speaking staff who ensure seamless travel experiences.

Ferry VN partners with verified operators like Superdong to provide real-time schedules, transparent pricing, and instant QR digital tickets that eliminate pier scams and language barriers.

Superdong Ferry Routes, Schedules and Prices

Superdong connects mainland Vietnam to 7 island destinations with daily departures designed for flexibility and convenience. Multiple daily frequencies on popular routes ensure travelers reach paradise on preferred schedules.

Soc Trang ⇄ Con Dao

Rach Gia ⇄ Phu Quoc

Ha Tien ⇄ Phu Quoc

Rach Gia ⇄ Lai Son

Rach Gia ⇄ Nam Du

Nam Du ⇄ Hon Ngang

Ha Tien ⇄ Tien Hai

Phan Thiet ⇄ Phu Quy

Superdong Fleet & Onboard Experience

Superdong’s fleet of 16 fast ferries and 2 ro-ro vessels represents Vietnam’s most comprehensive island connectivity network. Journeys begin the moment passengers step aboard modern vessels designed specifically for tropical waters, featuring air-conditioned passenger decks, cushioned seating, and panoramic windows that frame coastal scenery. Each ferry accommodates between 171 and 275 passengers depending on vessel class, with the newer Superdong VI through IX models offering enhanced capacity and speed.

Superdong Fleet:

• Superdong I: Ha Tien ⇄ Tien Hai or Rach Gia ⇄ Lai Son
• Superdong II: Rach Gia ⇄ Nam Du
• Superdong III: Ha Tien ⇄ Phu Quoc
• Superdong IV: Rach Gia ⇄ Phu Quoc
• Superdong V: Ha Tien ⇄ Tien Hai, Ha Tien ⇄ Phu Quoc, Nam Du ⇄ Hon Ngang
• Superdong VI: Ha Tien ⇄ Phu Quoc
• Superdong VII: Rach Gia ⇄ Phu Quoc
• Superdong VIII: Rach Gia ⇄ Phu Quoc
• Superdong IX: Rach Gia ⇄ Lai Son
• Superdong X: Rach Gia ⇄ Lai Son
• Superdong XI: Rach Gia ⇄ Nam Du
• Superdong XII: Ha Tien ⇄ Phu Quoc
• Superdong Phu Quy I: Phan Thiet ⇄ Phu Quy
• Superdong Phu Quy II: Phan Thiet ⇄ Phu Quy
• Superdong Con Dao I: Soc Trang ⇄ Con Dao
• Superdong Con Dao III: Soc Trang ⇄ Con Dao

Onboard amenities include clean restrooms, refreshment kiosks serving snacks and beverages, and spacious outdoor decks where passengers can capture stunning photos of Vietnam’s island seascapes. Superdong ferries reach speeds of 26-28 nautical miles, ensuring efficient travel times without compromising passenger comfort. The company’s two ro-ro ferries provide specialized service for passengers traveling with motorbikes, cars, or substantial luggage – a practical solution for extended island stays.

International passengers consistently rate Superdong highly for punctuality, smooth operations even during choppy conditions, and complimentary beverages provided during crossings. Ferry VN’s partnership with Superdong ensures travelers receive verified vessel information, real-time capacity updates, and transparent seat selection when booking through the platform.

Regulations on Superdong fast ferries

• Show valid ID when boarding: Citizen ID, passport, driver's license, or child's birth certificate.
• Foreign nationals are required to present an original passport and valid visa.
• Sit in your assigned seat as shown on your ticket.
• You may bring up to 20kg of luggage per ticket. Extra luggage will be charged according to ferry policy.
• Take care of your own carry-on bag.
• Only move inside the cabin area for your safety.
• Do not bring: cigarettes, flammable or explosive items, strong-smelling food, livestock, poultry.

#	Content	Time	Fee
1	Refund	At least 24 hours before departure	30%
2	Exchange	At least 24 hours before departure	30%
3	One-time ticket information change	At least 24 hours before departure	Free

Why Choose Superdong Fast Ferry

• Vietnam’s Largest Ferry Network: 16 fast ferries + 2 ro-ro ferries serving 8 routes to Phu Quoc, Con Dao, Nam Du, Hon Son, and Phu Quy. The most comprehensive island coverage with one trusted operator.
• Highest Departure Frequency: Up to 4 daily sailings on Rach Gia-Phu Quoc and Ha Tien-Phu Quoc routes. Flexible scheduling accommodates tight itineraries and last-minute bookings.
• Proven Reliability Since 2003: Over 22 years operating experience with consistent on-time departures. International travelers praise punctuality, safety standards, and English-speaking crew.
• Motorbike & Vehicle Transport: Only major operator with ro-ro ferries on Rach Gia-Phu Quoc, Ha Tien-Phu Quoc, and Soc Trang-Con Dao routes. Essential for extended island exploration.
• Complimentary Onboard Service: Free bottled water and cleaning wipes on all crossings. Air-conditioned cabins, clean restrooms, spacious outdoor decks for photography.
• All-Weather Reliability: Fleet operates safely in wind level 7 conditions with state-of-the-art safety systems. Experienced crew trained for regional tropical weather patterns.

Essential Travel Tips for Superdong Ferry Journeys

Successful ferry experiences depend on proper preparation and understanding pier procedures. Ferry VN simplifies these logistics with instant digital tickets, real-time schedule alerts, and multilingual support that eliminates common travel obstacles.

Before You Travel

Book Superdong ferry tickets at least 24-48 hours in advance during the low season, and 7-14 days ahead for peak periods like holidays, weekends, and Vietnamese New Year. Ferry VN’s platform displays real-time availability and sends instant confirmation with QR digital tickets that eliminate the risk of fake tickets at piers. Check weather forecasts before departure dates: Superdong may adjust or cancel sailings during storms or high winds, though vessels operate safely in conditions up to wind level 7.

Pack light layers for air-conditioned cabins but bring sun protection for outdoor deck time during crossings. Ferry ticket prices include standard luggage, though passengers with oversized items or motorbikes should verify ro-ro ferry availability for their route.

At the Pier

Arrive at departure piers 45-60 minutes before scheduled sailing time to complete check-in procedures and security screening. Superdong operates from designated terminals: Rach Gia Terminal, Ha Tien Terminal, Bai Vong Terminal (Phu Quoc), Superdong Soc Trang Terminal, and other route-specific locations. QR digital tickets from Ferry VN speed up boarding-simply present codes at the check-in counter for immediate processing.

Superdong offers complimentary shuttle bus service on select routes, including a 30,000 VND transfer from Bai Vong Port to Duong Dong town center in Phu Quoc. Verify shuttle availability when booking through Ferry VN to coordinate onward transport seamlessly.

During Your Journey

Superdong crossings typically last between 1 hour 15 minutes (Ha Tien-Phu Quoc) and 2 hours 30 minutes (Soc Trang-Con Dao), with most routes completing in under 2.5 hours. Remain seated during departure and arrival procedures, as ferry crew will announce when passengers may move to outdoor decks. Refreshments are available for purchase onboard, though complimentary beverages are often provided on longer routes.

Passengers prone to seasickness should request seating on lower decks near the vessel center, where motion is minimized during open-water crossings. Belongings remain secure in overhead compartments, though valuable items should stay with passengers throughout journeys.

Frequently Asked Questions

1. How do you book Superdong ferry tickets?

Book online through Ferry VN, Superdong official website, call hotline, Zalo chat, or purchase directly at Superdong ticket offices.

2. What payment methods does Superdong accept?

Cash at ticket offices, international credit cards (Visa/Mastercard), and bank transfer.

3. How do you receive Superdong tickets after booking?

Electronic tickets (PDF/JPG) via email or Zalo, or paper tickets at Superdong offices.

4. How early should you arrive at the pier before departure?

Arrive 45-60 minutes before scheduled departure for check-in and security screening.

5. What documents do you need for check-in?

Valid passport or Vietnamese ID card matching the name on your ticket.

6. What is Superdong’s luggage allowance?

Each passenger receives up to 20kg of luggage included in the ticket price.

7. What happens if your luggage exceeds 20kg?

Excess baggage may incur additional fees; contact Superdong or Ferry VN when booking.

8. Can you bring motorbikes on Superdong ferries?

Ro-ro ferries on Rach Gia-Phu Quoc, Ha Tien-Phu Quoc, and Soc Trang-Con Dao routes accommodate motorbikes with advance booking.

9. What items are prohibited on Superdong ferries?

Explosives, flammables, chemicals, drugs, and luggage with strong odors or leaking liquids.

10. What is Superdong’s ticket change policy?

Change tickets with 30% fee when notifying at least 24 hours before departure, subject to seat availability on new sailing.

11. What is Superdong’s cancellation and refund policy?

Cancellations require 24-hour advance notice and incur a 30% fee.

12. Can you change passenger names after booking?

Changing passenger names requires 24-hour advance notice and incur a 30% fee.

13. What happens if Superdong cancels due to weather?

Reschedule on next available sailing or receive full refund when operator cancels for safety reasons.

14. Are there toilets onboard Superdong ferries?

All Superdong ferries include restroom facilities for passenger convenience.

15. Can you buy food and drinks onboard?

Refreshment kiosks sell snacks and beverages; some routes include complimentary drinks.

16. Do Superdong ferries have outdoor decks?

All vessels feature spacious outdoor decks for photos and ocean views.

17. Are Superdong ferries air-conditioned?

All passenger cabins include air conditioning for comfort during crossings.

18. Can you move around during the ferry journey?

Remain seated during departure and arrival; crew announces when passengers may access outdoor decks.

Start Your Island Adventure with Confidence

Journeys to Vietnam’s most beautiful islands deserve reliable planning and trustworthy ferry connections. Ferry VN partners with Superdong to deliver seamless booking experiences with real-time schedules, instant digital tickets, and 24/7 multilingual support that removes the stress from island travel. Book Superdong ferry tickets through Ferry VN today and access transparent pricing, verified operators, and the confidence that tropical escapes begin the moment seats are reserved.