VAT Invoice Policy

Ferry VN issues official electronic Value Added Tax (VAT) invoices for passenger and vehicle ferry tickets in compliance with Vietnamese tax regulations and Ministry of Finance guidelines.

Invoice Types

Ferry VN provides legal electronic VAT invoices (Hoa don dien tu) recognized by the Tax Department of the Ministry of Finance. Electronic invoices contain a certified digital signature and a verification code for corporate tax deduction and expense reimbursement purposes.

Required Information

To ensure accurate invoice issuance, customers must provide complete billing details during checkout or within 48 hours of booking:

• For corporate clients: registered company name, enterprise tax identification number (MST), registered business address and recipient email.
• For individual clients: full legal name, personal tax code if applicable, address and email.

Ensure all tax credentials match official business registration records exactly. Invoices cannot be reissued if incorrect details were submitted.

Invoice Content

Official electronic VAT invoices reflect the following details:

• Description of passenger ferry services or vehicle transport fees.
• Exact route name, departure date and passenger count.
• Net service amount, statutory VAT rate and total gross amount in Vietnamese Dong.
• Ferry VN JSC corporate legal details and digital signature.

VAT Deduction Eligibility

Electronic VAT invoices issued by Ferry VN follow Decree 123/2020/ND-CP as amended by Decree 70/2025/ND-CP, and the guidance in Circular 32/2025/TT-BTC, for corporate input VAT deduction and business expense justification in Vietnam.

Separate Invoices per Journey

Customers booking multiple journeys or return trips can request separate invoices per sailing leg or a consolidated invoice for the entire itinerary.

Invoice Adjustments

If you notice a billing error, notify our accounting desk at hi@ferry.vn within 24 hours of invoice delivery. Corrections are processed through formal electronic invoice adjustment notices pursuant to tax authority guidelines.

Invoice Lookup

Electronic invoices are delivered by email as secure PDF and XML files. Customers can verify invoice authenticity directly on the official tax authority portal using the lookup code provided on the document.

Important Reminders

Invoice requests must be submitted within the tax reporting month of travel. Requests received after monthly accounting closures cannot be fulfilled.

For questions regarding tax invoices, contact our finance team at hi@ferry.vn or reach support on Ferry VN.